SSGI Benefits aims to make its public website usable by people with disabilities. We use the Web Content Accessibility Guidelines 2.2 Level AA as a design and review goal. This statement is not a certification of complete conformance.
The website includes headings and landmarks, a skip-to-content link, visible keyboard focus, responsive layouts and reduced-motion support. Accessibility reviews and improvements are ongoing. A feature's presence does not establish that every page or third-party tool works with every assistive technology.
If a page, form, document or external tool creates a barrier, contact hello@ssgibenefits.com or 800-440-1045. Describe the page address, what you were trying to do and the assistance or format you need. Sharing your browser or assistive-technology type can help, but do not send private benefits records, account credentials or a medical explanation.
You do not need a portal account to report an accessibility problem or request another way to obtain information. We will work with you to identify an appropriate way to assist. This page does not promise a fixed response time or that every third-party service is accessible.
For existing benefits service, start with SSGI One. If access itself is the problem, use app-access help or the contacts above.
