Employer Benefits Resource Center

Published by the carriers

Carrier case studies

These examples describe their customers' experiences; results and availability vary by plan and employer.

• Guardian

  How critical illness coverage supported Tina's recovery

  Guardian customer story · 2025 annual report

  After a breast cancer diagnosis, Tina Landry used her critical illness benefit to help cover recovery expenses without drawing on savings. The payment supported her focus on treatment and healing rather than the financial strain of a serious illness.

  Employer takeaway: Consider how supplemental benefits could help employees manage expenses during a serious illness.

  Read Guardian's customer story

  • Explore ancillary and voluntary benefits

• UnitedHealthcare

  Rubber & Accessories: managing health-plan costs

  UnitedHealthcare case study · updated October 2025

  A Florida distributor with about 40 employees moved from a fully insured plan to level funding and reported more stable costs while maintaining benefits for its team. The company gained clearer claims visibility through monthly reporting.

  Employer takeaway: Compare funding structure, claims reporting, and employee contributions together — level funding can change how an employer sees and manages health-plan costs.

  Read UnitedHealthcare's case study

  • Compare self-funded and level-funded plans
  • Read the UnitedHealthcare employer guide

• Sun Life

  A second opinion changed the care plan

  Sun Life Health Navigator member story

  A member initially advised to have a hip replacement received a specialist second opinion arranged through Health Navigator. The expert recommended physical therapy instead, and the nonsurgical care was reported effective at the one-year follow-up.

  Employer takeaway: Explore how care navigation helps employees find specialists and understand treatment options — a second opinion can change the recommended path of care.

  Read Sun Life's member story

  • Review your employee benefits strategy

• UPMC Health Plan

  Don's story: why network access mattered

  UPMC Health Plan member story · Network and Access

  UPMC shares Don's experience choosing its health plan through his employer and accessing care through the network. His story illustrates why provider access belongs in an employer's plan comparison.

  Employer takeaway: Check the proposed network against employees' doctors, hospitals and work locations before choosing a plan.

  Read Don's story on UPMC's website

  • Read the UPMC employer network guide

• Sun Life

  MaineGeneral Health: simplifying leave administration

  Sun Life employer story · MaineGeneral Health

  Sun Life describes how MaineGeneral Health connected its absence-management solution with Workday. The employer reduced manual work and saved time by connecting the systems used to manage employee leave.

  Employer takeaway: Ask how leave administration connects with your HR systems, which tasks still need manual attention, and who supports employees throughout an absence.

  Explore MaineGeneral's story on Sun Life's website

  • Explore benefits administration support

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