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Resource Center

Employer Benefits Resource Center

Compare benefits options, prepare for renewal, and find practical guidance for your team. Explore SSGI's employer guides and customer stories published by the carriers themselves.

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Everyday benefits guides7 resources

Plain-English terms, employee orientation, life-event questions and communication examples.

Employer planning cycle16 resources

Educational walkthroughs, checklists, and comparisons for broker selection, plan funding, account design, renewal, open enrollment, and implementation.

Employer strategy11 resources

Strategy and program pages covering the complete employer portfolio: medical, ancillary, accounts, funding, administration, ICHRA, and Maryland FAMLI.

Maryland service areas12 resources

Statewide and local employee-benefits guidance for Maryland employers, including Baltimore County and the state's major business markets.

East Coast service areas21 resources

Regional, state, county, and city employee-benefits guidance for multi-state employers and major markets beyond Maryland.

Current clients2 resources

Service and access for existing clients. Portal URLs remain owned by /login — /resources links to the client access page, not to a portal URL directly.

Individuals & families10 resources

Browse individual and family coverage options across life, Medicare, and health.

Introductions & company4 resources

Benefits guidance, connected to everyday service.

Employees and employer admins use SSGI One to contact our team, follow requests and complete enrollment steps. See the actual experience before you choose your benefits partner.

A dimensional arrangement of complementary benefits stations in ivory, forest green and brass.

Start where you are

  1. Evaluate current benefits

    Organize your benefits priorities before a conversation. The private checkup is a starting point, not a quote or commitment.

  2. Prepare for the plan-year cycle

    Plan renewal timing, open enrollment readiness, and implementation steps. Each page is an educational walkthrough of one phase of the cycle.

  3. Solve a specific employer need

    Strategy and program pages for medical, ancillary and voluntary benefits, reimbursement accounts, funding, administration, ICHRA, and Maryland FAMLI. Read the page that matches the question you have today.

  4. Get service, access coverage, or make an introduction

    Reach the client service center, sign in to client access, browse coverage, or refer an employer or partner to SSGI.

Published by the carriers

Carrier case studies

These examples describe their customers' experiences; results and availability vary by plan and employer.

UnitedHealthcare / Surest

Thunderdome Restaurant Group: a clearer view of care costs

Surest employer case study · source checked October 1, 2026

Story overview

Surest describes how Thunderdome Restaurant Group evaluated a copay-based plan to address renewal costs and support employees across restaurant locations. The story highlights upfront care pricing and employee engagement.

Employer takeaway: Compare how employees use a plan, the provider network and the information available before care alongside the employer’s renewal costs.

Read Surest’s employer case study

www.surest.com · Opens a new tab. The publisher maintains the external page.

Guardian

How critical illness coverage supported Tina's recovery

Guardian customer story · 2025 annual report

Story overview

After a breast cancer diagnosis, Tina Landry used her critical illness benefit to help cover recovery expenses without drawing on savings. The payment supported her focus on treatment and healing rather than the financial strain of a serious illness.

Employer takeaway: Consider how supplemental benefits could help employees manage expenses during a serious illness.

Read Guardian's customer story

www.guardianlife.com · Opens a new tab. The publisher maintains the external page.

UnitedHealthcare

Rubber & Accessories: managing health-plan costs

UnitedHealthcare case study · updated October 2025

Story overview

A Florida distributor with about 40 employees moved from a fully insured plan to level funding and reported more stable costs while maintaining benefits for its team. The company gained clearer claims visibility through monthly reporting.

Employer takeaway: Compare funding structure, claims reporting, and employee contributions together — level funding can change how an employer sees and manages health-plan costs.

Read UnitedHealthcare's case study

www.uhc.com · Opens a new tab. The publisher maintains the external page.

Sun Life

A second opinion changed the care plan

Sun Life Health Navigator member story

Story overview

A member initially advised to have a hip replacement received a specialist second opinion arranged through Health Navigator. The expert recommended physical therapy instead, and the nonsurgical care was reported effective at the one-year follow-up.

Employer takeaway: Explore how care navigation helps employees find specialists and understand treatment options — a second opinion can change the recommended path of care.

Read Sun Life's member story

www.sunlife.com · Opens a new tab. The publisher maintains the external page.

UPMC Health Plan

Don's story: why network access mattered

UPMC Health Plan member story · Network and Access

Story overview

UPMC shares Don's experience choosing its health plan through his employer and accessing care through the network. His story illustrates why provider access belongs in an employer's plan comparison.

Employer takeaway: Check the proposed network against employees' doctors, hospitals and work locations before choosing a plan.

Read Don's story on UPMC's website

www.upmchealthplan.com · Opens a new tab. The publisher maintains the external page.

Sun Life

MaineGeneral Health: simplifying leave administration

Sun Life employer story · MaineGeneral Health

Story overview

Sun Life describes how MaineGeneral Health connected its absence-management solution with Workday. The employer reduced manual work and saved time by connecting the systems used to manage employee leave.

Employer takeaway: Ask how leave administration connects with your HR systems, which tasks still need manual attention, and who supports employees throughout an absence.

Explore MaineGeneral's story on Sun Life's website

www.sunlife.com · Opens a new tab. The publisher maintains the external page.

About these resources

These resources are educational. No answers or personal information are required on /resources — nothing is submitted, stored, or sent from this page. Official sources are provided for reference. SSGI is an independent insurance agency.

Looking for client access? Visit Client Sign-in & Support Need help finding the right next step? Visit the Client Service & Resource Center or refer an employer or partner to SSGI. Harford County business owners can also open the Harford County Business Resource Center

Not sure where to start?

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