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The SSGI Benefits Platform

Benefits work, connected.

Employees and employer admins use the benefits app for enrollment and customer-service help. See the actual workflows below, shown with fictional example data.
Employee benefits home with coverage and next steps
The employee home in the actual platform. Example Employer · fictional sample data. Select the screen to view it in full.
Benefits beyond the renewal

A service team and a platform your people can use.

Choosing benefits is the beginning. SSGI connects your benefits strategy with an employer workspace, employee enrollment and a shared place to ask for help throughout the year.

  1. For HR

    See enrollment progress, employee records and requests that need your attention.

  2. For employees

    Find coverage information, enrollment steps and a direct route to the SSGI team.

  3. For your organization

    Discuss your locations, workforce and optional AI integrations as part of the implementation plan.

SSGI employer administrator overview with fictional Example Employer data
An actual employer workspace showing example enrollment progress and next steps. Example Employer · fictional sample data. Select the screen to view it in full.
From invitation to enrollment

Make the next step easy to find.

Employees open their SSGI Benefits Platform invitation, sign in and follow the enrollment steps for their employer. New hires, enrollment windows, life-event requests and waivers belong in the same experience.

  1. Invite

    Use the invitation or enrollment instructions provided for your employer to find your assigned steps in the benefits app.

  2. Complete

    Sign in to the benefits app, review the choices provided for your employer and complete the requested steps.

  3. Follow through

    Return to your benefits home to see the next step, or send your SSGI team a question from the app.

Actual group enrollment screen with plan and waiver choices
An enrollment step with fictional plans and amounts. This is a sample screen, not a quote or completed enrollment. Example Employer · fictional sample data. Select the screen to view it in full.
ICHRA in the SSGI Benefits Platform

Make the allowance process easier to follow.

Employees use the same login for group benefits and ICHRA. The platform brings allowance acceptance, proof of coverage and reimbursement requests into one place, with status and a route to your SSGI team.

  1. Review and accept the allowance offered by your employer.
  2. Add the requested proof of individual coverage.
  3. Prepare a reimbursement request and follow its status.
  4. Ask your SSGI team when you need help with the next step.
ICHRA proof-of-coverage form in the SSGI platform
The proof-of-coverage form before submission. Example Employer · fictional sample data. Select the screen to view it in full.
ICHRA reimbursement request form in the SSGI platform
The reimbursement-request form before submission. Example Employer · fictional sample data. Select the screen to view it in full.

The portal supports the process; eligibility, documentation, plan rules and the agreed administration arrangement still apply. Submitting a request is not a promise of reimbursement.

Your main service portal

Contact SSGI. Keep the conversation with the request.

Employees and employer admins use app.ssgibenefits.com to contact the SSGI team, send requests and documents, and see status and replies. The portal brings the details of your request together so you can return to the same conversation.

  1. Ask in one place

    Start a benefits question or service request from your signed-in workspace.

  2. Share what is needed

    Use the request’s document controls for the materials your SSGI team asks for.

  3. See the next step

    Follow status and replies in the same request. Use the benefits app as the starting point for customer-service help.

Help request with a message form and document controls
An actual help-request screen with a sample message ready to send. Example Employer · fictional sample data. Select the screen to view it in full.
Keep SSGI close

Your benefits portal, on your phone.

Use app.ssgibenefits.com in your phone’s browser, or add it to your Home Screen for a familiar place to return. Sign in to see your benefits and contact the SSGI team.

iPhone · Safari

Open the portal in Safari. Use Share, choose Add to Home Screen, turn on Open as Web App if offered, then tap Add.

Apple’s Home Screen guide (opens in a new tab)

Android · Chrome

Open the portal in Chrome. In the More menu, choose Install and create shortcut, then Create shortcut and Add. Menu labels can vary by browser version.

Google’s shortcut guide (opens in a new tab)

This opens the web portal; internet access and sign-in are required. No app-store download is needed.

Actual SSGI employee home at phone width
The employee home at phone width, captured in the platform sandbox. Example Employer · fictional sample data. Select the screen to view it in full.

Your AI tools. A conversation about the right workflow.

Bring your preferred AI tools into the benefits discussion. We can review the workflow you want to improve and the requirements for a separately scoped integration.

Discuss AI integration requirements